WhatsApp Marketing & Automation
Turn WhatsApp into a sales channel — Business API setup, broadcasts, chat automation and lead-nurture flows customers actually read.
✓ Reach customers on the channel they open every day
Explore WhatsApp Marketing →
AI Chatbots
AI Chatbot Development That Captures Leads While You Sleep
Website and WhatsApp assistants trained on your business — answering real questions, qualifying interest and delivering conversation-ready leads to your CRM at any hour.
The problem
Does This Sound Familiar?
- Enquiries arriving after hours wait until morning — and buy elsewhere
- The team answers the same twenty questions all day
- Generic chat widgets frustrate visitors with canned non-answers
- Conversations happen, but no lead data reaches the CRM
Our approach
How We Deliver AI Chatbots Differently
We build AI assistants grounded in your actual content — services, pricing logic, FAQs, policies — so answers are specific instead of generic. The bot greets, answers, qualifies with natural questions, books or captures the lead into your CRM with full context, and hands over to a human the moment the conversation deserves one.
What's included
Deliverables You Can Hold Us To
Conversation design
Flows for answering, qualifying, capturing and escalating.
Knowledge grounding
The assistant trained on your services, FAQs and policies — with guardrails.
Website & WhatsApp deployment
One assistant across your site widget and WhatsApp number.
Lead capture & CRM sync
Qualified conversations become CRM leads with transcripts and source.
Human handover
Live-agent escalation with full conversation context.
Analytics & tuning
Conversation review, gap analysis and monthly improvements.
Business outcomes
What This Means for Your Business
24×7 responsiveness
Midnight enquiries get useful answers, not voicemail.
Team unburdened
Repetitive questions handled; humans get the buyers.
More captured leads
Conversations convert visits that forms lose.
Consistent answers
Approved information, every time, in any language you support.
Process
How the Engagement Runs
- 1
Scope & knowledge audit
What the bot must handle, escalate and never say.
- 2
Conversation design
Flows, tone, qualification logic and guardrails.
- 3
Build & ground
Assistant built and trained on your verified content.
- 4
Test
Adversarial and real-scenario testing before launch.
- 5
Deploy & tune
Go-live, transcript reviews and continuous improvement.
Tools & platforms we work with:
Claude / LLM APIsWhatsApp Business APIAIGrowBot platformYour CRMIndustries
AI Chatbots for Your Industry
See how this service fits the industries where we work most.
FAQs
AI Chatbots — Common Questions
Will the AI make things up about our business?
Ungrounded chatbots do — which is why ours answer only from your approved knowledge base, decline questions outside it, and escalate to a human instead of improvising. We test adversarially before launch and review transcripts after, tightening guardrails continuously.
How is this different from the old rule-based chat widgets?
Rule-based bots force visitors through rigid menus and collapse at the first unexpected phrasing. LLM-based assistants understand natural questions, in mixed languages, and answer specifically — while still following your qualification and escalation rules.
Can it hand over to a human mid-conversation?
Yes — on the visitor's request or on triggers you define (buying signals, complaints, complex queries). Your team receives the full transcript and context, so the customer never repeats themselves.
Does it work on WhatsApp as well as the website?
Yes, one assistant with one knowledge base runs on both, keeping answers consistent. WhatsApp deployment uses the official Business API, so it scales safely alongside your broadcast and nurture flows.
Related services
Often Combined With
Custom CRM Development
A CRM shaped around your sales process — lead capture, routing, pipelines, follow-up and the reports owners actually need.
✓ Every lead captured, assigned and followed up — nothing leaks
Explore Custom CRM →
Business Process Automation
Automate the repetitive work between your tools — approvals, notifications, data sync and reports that currently eat staff hours.
✓ Hours of manual work per week converted into background jobs
Explore Business Automation →
Ready to Grow Your Business?
Tell us about your goals. You will get a practical, prioritised plan — free, and yours to keep either way.